How connected records can support your team
The Housing Ombudsman’s Awaab’s Law learning resources bring together repairs, damp and mould, and knowledge and information management. For contractors, this is a useful prompt to examine how information moves from the operative to the office and on to the client.[1]
MouldTrace is designed to keep survey findings and subsequent remediation information in one connected job record. The practical benefits to explore in a demonstration are:
- Less searching: keep area observations, photographs and readings in their job context.
- A clearer report starting point: use structured findings and optional AI-assisted drafting for the surveyor to review.
- A more useful handover: connect the survey with the remedial activity recorded against the case.
What to check during a MouldTrace demonstration
Use a fictional property during the demonstration to check who records information, who checks it and how the report is prepared for the client. Ask to see the current product behaviour, the report output and how an incomplete record is handled.
Evaluate the result against your own baseline: time spent locating evidence, missing information that needs chasing, and how easily the next person understands the job. Use these observations to assess the practical value for your team.
Sources & further reading
General information, reviewed 21 October 2026. Practical recommendations are EnerV Global’s interpretation, not additional statutory duties. Check the linked official guidance and regulations for the applicable requirements and exceptions. Product suitability and available features should be confirmed in a demonstration.